Frequently Asked Questions (FAQs)

1. What types of rooms and suites are available at the hotel in Madurai?
Our hotel offers a wide range of accommodations, including Premium King and Twin Rooms, Premium Family Rooms, Club Rooms, and Club Suites to suit every type of stay.

2. Do the rooms offer complimentary Wi-Fi access?
Yes, all rooms and suites come with high-speed Wi-Fi to keep you connected throughout your stay.

3. Can I request airport transfers with my room booking?
Yes, we provide airport transfer services on request for guests booking select rooms or availing offers.

4. Are rooms available with separate living areas or additional beds?
Select suites and family rooms feature separate living areas, multiple bedrooms, and options for additional beds to accommodate guests.

5. What amenities are included in the guest rooms?
Rooms come equipped with king or twin beds, 24-hour room service, in-room safes, minibars, air-conditioning, and thoughtfully curated interiors with modern comforts.

1. How many dining venues does the hotel have, and what cuisines do they serve?
Our hotel features 5 dining spaces, including all-day dining, speciality Indian and oriental restaurants, a bakery, and a bar offering a variety of cuisines.

2. Is buffet breakfast included with some packages?
Yes, Chithirai, the all-day dining restaurant, offers a buffet breakfast as part of most room packages.

3. Can I make a dining reservation in advance for large groups?
Yes, advance reservations are recommended for private dining arrangements at Chin Chin or The Grand Trunk.

4. Are there options for private or themed dining experiences?
Certain restaurants offer private dining rooms suitable for family gatherings, corporate lunches, or special occasions.

5. Is there a bar at The Residency Signature Madurai?
Our bar, Eden, features modern interiors with a unique ambience, offering premium liquor selections for the perfect end to your long days.

1. What event spaces are available for weddings and large celebrations?
The hotel offers expansive banqueting spaces across the hotel block and a dedicated convention centre, including rooftop venues perfect for weddings and grand celebrations.

2. Can the hotel accommodate corporate conferences and MICE events?
Yes, conference halls and boardrooms are equipped with modern technology for seamless business meetings, workshops, and MICE events.

3. Are pre-function and catering areas provided with the event venues?
Yes, event spaces include dedicated pre-function areas and well-planned catering zones for smooth event management.

4. How many guests can the rooftop and convention centre spaces host?
The combined event spaces can accommodate up to 8,000 guests, making them ideal for large-scale events.

5. Is audiovisual equipment provided for business events?
Yes, all conference halls are equipped with state-of-the-art audiovisual facilities to support presentations and corporate functions.

1. What facilities are available at the hotel for guests’ leisure?
Guests can enjoy the fitness centre, spa, swimming pool with a baby pool, salon, and wellness facilities designed for relaxation and rejuvenation.

2. What is included with Residency Club access?
Club access offers a private lounge, curated services, premium refreshments, and an elevated level of comfort for business and leisure guests.

3. Is there a gym and wellness area available on site?
Yes, the hotel features a state-of-the-art fitness centre with a separate yoga room and a full-service spa for holistic wellness.

4. Can guests enjoy club lounge services throughout their stay?
Yes, the Residency Club provides exclusive lounge access for its members during their stay.

5. Do facilities include 24-hour check-in and check-out flexibility?
While standard check-in/out times apply, the hotel can accommodate flexible timings on request, subject to availability.

1. What treatments and therapies are offered at the spa in Madurai?
The spa offers a variety of indulgent therapies, including massages, body treatments, and wellness rituals designed to restore balance.

2. Are sauna and steam facilities available to all guests?
Yes, the hotel's wellness facilities include sauna and steam rooms for relaxation and detoxification.

3. Can I book wellness sessions before arrival?
Yes, spa treatments and wellness sessions can be booked in advance to secure your preferred timings.

4. Is the spa suitable for both relaxation and therapeutic needs?
Absolutely, the spa caters to both leisure relaxation and therapeutic treatments to address specific wellness requirements.

1. How far is the hotel from Madurai Airport?
The hotel is just a short drive away from Madurai Airport (~2 km away), making it easy for guests to reach without long transfers.

2. What are the nearby attractions, including temples and cultural sites?
Nearby attractions include the Meenakshi Amman Temple, Thirumalai Nayakar Palace, Gandhi Memorial Museum, and other heritage landmarks.

3. Is the hotel centrally located for exploring Madurai’s heritage?
Yes, the hotel’s central location allows easy access to cultural, spiritual, and historical sites throughout the city.

4. Are transportation and local transfers available from the hotel?
Yes, the hotel offers transfers to temples, the airport, and other sightseeing spots upon request.

5. Can guests easily access Rameswaram for temple visits as part of their stay?
Yes, the hotel offers curated packages including same-day transfers from Madurai to Rameswaram for temple visits and spiritual tours.