Terms of Services
a) You are making a booking with the hotel directly.
b) Please review the booking and cancellation policies for the bookings. In case you make a change or cancel the booking, the cancellation penalties specified may apply.
c) You may be asked to furnish the form of payment and identification proofs during check-in.
d) Other inclusions not listed as a part of this booking may be chargeable.
e) An early check-in or a late check-out is a matter of the availability of room.
e) Upon cancellation of refundable booking the refund processing will take time between two to four weeks to show the refund back on your credit card or bank statement by deducting bank or credit card charges from the advance. Reasons for the specified processing time are based on the processing time of the bank.
Privacy Policy
This privacy policy sets out how we use and protect any information that the guest gives us when he uses this website.
1. We are committed to ensuring that the guest's privacy is protected. Should we ask the visitor/guest to provide certain information by which they can be identified when using this website, then the visitor/guest can be assured that it will only be used in accordance with this privacy strategy.
The Residency Group of Hotels is committed to the privacy of everyone who accesses our website https://www.theresidency.com only collects personal data about the visitor/guest as needed to provide them with outstanding service, and to help process their request or provide them with information.