The Residency Hotels

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A banner for cyber security featuring a closed brass padlock positioned in front of a blue digital globe, set against a background of circuit board lines.

Customer Data Privacy

Protecting Guest Trust

we are committed to safeguarding the personal data of our guests with robust policies, secure systems and a privacy-first culture.

KEY HIGHLIGHTS (FY26)

  • 0 Privacy Incidents
    This Year
  • 100% Employees Trained
    (From Office & Hotel)
  • 12 System Reviews
    Completed
  • 0 Access Violations
    Confirmed
  • 100% Guest Compliance
    Completed

Privacy Governance

  • Data Protection Policy

    Aligned with global privacy standards

  • Access Control

    Role-based access with regular reviews

  • Data Encryption

    In-transit and at-rest encryption

  • Third-party Management

    Vendor risk assessment and audits

Employee Awareness

ring 100 16x9 (1)

Employee Trained on Data Privacy

All our employees are trained on protecting guest data and guest privacy through regular training sessions conducted in the property.

OUR COMMITMENTS

  • Respect guest privacy and preferences
  • Collect only necessary information
  • Secure data with best-in-class systems
  • Transparent communication and guest rights

DOCUMENTS & POLICIES

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